Privacy Policy

At Achado.pt, your privacy is a priority. We are committed to protecting your personal data and using it only in accordance with applicable legislation, namely the General Data Protection Regulation (GDPR).

1. Data Collection

We collect the following information when you interact with our store:

• First and last name;

• Shipping and billing address;

• Contact details (e-mail and phone number);

• Payment data (processed securely by certified payment gateways);

• Browsing information (cookies, IP address, and purchase history).

2. Purpose of Processing

The data collected is used exclusively to:

• Process and ship your orders;

• Manage payments and prevent fraud;

• Improve your browsing experience on the site;

• Send marketing communications and promotions (only if you have given your prior consent).

3. Sharing Data with Third Parties

Achado.pt does not sell your data. We share information only with partners strictly necessary for the store's operation, such as:

• Payment service providers;

• Transport and logistics companies (for order delivery);

• Digital marketing platforms (such as Facebook or Google), only when authorized by the user.

4. User Rights

Under the GDPR, you have the right to:

• Access, rectify, or request the deletion of your data;

• Restrict or object to the processing of your data;

• Request data portability;

• Withdraw your consent at any time.

To exercise any of these rights, contact us via email at: achadosptsuporte@gmail.com.

5. Security

We adopt appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or destruction.

6. Cookies

We use cookies to improve your experience on our site. By browsing Achado.pt, you accept the use of cookies as described in our Cookie Policy.

7. Contacts and Address

If you have questions about how we process your data, you can contact us:

• Email: achadosptsuporte@gmail.com

• Address: Rua Senhora da Glória, 27, 1170-350 Lisbon, Portugal