Complaints Book
Under current Portuguese legislation, Achado.pt provides its customers with access to the Electronic Complaints Book.
Should you wish to file a formal complaint or request further information, you may do so via the official portal:
👉 Access the Electronic Complaints Book
Customer Support Contacts
If you have any questions or issues with your order, we are here to help:
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Email: achadosptsuporte@gmail.com
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Address: Rua Senhora da Glória, 27, 1170-350 Lisbon, Portugal
We are always available to resolve any situation as quickly and fairly as possible. Before filing a complaint, we invite you to contact us directly so that we may find an immediate solution.